Privacy Policy

For Providence Cattle Companywww.providencecattle.com

This privacy policy describes how your personal information is collected, used, and shared when you visit, create an account, make a purchase, or submit any other forms on www.providencecattle.com (“our website”)

CONSENT

We will provide a link to this policy clearly visible next to any form where we ask for your personal data, and consider your submission of those forms as acknowledgment that you read this policy and agree to let us use your data in the way described in this policy.

Collecting personal data is required to create an account, place orders, and use certain aspects of our website.

PERSONAL INFORMATION WE COLLECT

When you create an account we will collect your first and last name, email address, and zip code. We will refer to this as “Personal Information.” We do this so we can find the closest pickup location and check if we offer home delivery in your zip code area. We consider your completion of creating an account as consent that we can send you marketing emails regarding our products and services that we think will be of interest to you. We will provide you a way to unsubscribe from all marketing emails by including a link in the bottom of each email.

During checkout we will collect your street address, city, state, zip code, country, and phone number. We will refer to this as “Order Information.” We do this so we know where to ship your order, and if we need to contact you by email or phone regarding your order or account. We will not use your phone number for marketing purposes, only to contact you about your order or account.

During checkout we will also require you to provide a credit card. We do not collect your card number or card security code. We only collect and store the last four digits of your card number, the card brand, the cardholder name, expiration date, and billing address. We do this so we can provide you with details on what cards you have provided and are using to pay for a particular order. See the section below titled “HOW DO WE PROCESS CREDIT CARD DATA?” to learn more about how your card data is processed.

When signing up for our newsletter will collect your email and in some cases your zip code. We do this so we can send you our weekly newsletter and other marketing emails we think you will find interesting. We may use your zip code to provide more targeted emails that pertain to news and location announcements related to your area. Note: from your zip code we can extract your city, state, and country.

When submitting a pickup proposal we will collect your first and last name, street address, city, state, zip, country, email address, and phone number. We do this to help us learn where we can start new pickup locations.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

HOW DO WE PROCESS CREDIT CARD DATA?

When you initially provide or update your payment information, we transmit it via an encrypted connection to our payment processor Stripe (stripe.com). Your credit card data never touches our servers and your full card number and security code are never saved on our servers. When Stripe saves your card, they send us a unique ID for that card that we save in our database. When we charge your credit card we send a request to Stripe including the amount to charge and the ID of the card that should be charged. Stripe will then issue the charge on our behalf.

Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy: https://stripe.com/us/privacy

We do not store your payment information, other than card brand, last four digits of your card number, cardholder name, expiration date, and billing address.

 

COOKIES

When you use and access our website, we may place a number of cookie files in your web browser. We use cookies for the following purposes: to maintain session data, to provide analytics, to store your preferences, and to enable advertisement delivery including behavioral advertising.

We use Google Analytics and Cookies to improve our service, the user experience, and for analyzing how our website is used. Google analytics will collect your IP address to track your approximate location. Other information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, and language. This information is used to provide an overview of how people are accessing and using our website. We might use your data to automate decisions such as presenting you with targeted messages based on the website that referred you to our website.

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use GrazeCart to power our online store–you can read more about how GrazeCart uses your Personal Information here:  https://grazecart.com/privacy-policy.

We also use Google Analytics to help us understand how our customers use our website–you can read more about how Google uses your Personal Information here:

 https://www.google.com/intl/en/policies/privacy/.

 

You can also opt-out of Google Analytics here:  

https://tools.google.com/dlpage/gaoptout

We use the Facebook Pixel to track what pages you view on our website, the purchases you make, and when you add your payment information (your payment information is never sent to Facebook, we simply track yes or no that you added it.) We use this information in Facebook Pixel to send you targeted advertisements on Facebook’s platforms. We may also use the information to track trends in purchasing habits and to build an advertising profile for you.

If you have created an account and are logged-in to our website, the personal data we send to Facebook includes: first and last name, email address, city, state, zip code. We provide Facebook with this data to improve the accuracy of the Facebook Pixel.

You can opt-out of Facebook ad targeting here: https://www.facebook.com/settings/?tab=ads

We use Drip to track events you perform on our website. The events we track include: creating your account, adding items to your cart, starting checkout, completing checkout, canceling an order, joining our newsletter, submitting a pickup proposal, visiting a page, and clicking a link in an email. We use this information to send you targeted marketing emails about or products and services. We will provide an unsubscribe link in all marketing emails so you can easily opt-out of receiving them.

You can opt-out of all email marketing from Drip here: https://www.getdrip.com/forms/486482293/submissions/new

Your personal data we send to Drip includes: first and last name, email address, city, state, zip code, country, and phone number.

We may use Leadpages to collect your consent to be enrolled in a specific email marketing campaign. The only personal data we collect and share with Leadpages is your email address and in some cases your zip code. View Leadpages Privacy Policy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

DO NOT TRACK

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

 

GEOCODING

We will use the zip code you provide to extract the latitude, longitude, city, state, and country. We do this to save you from having to enter your city, state, and zip code when creating an account, and to help us find your closest pickup location.

 

DATA RETENTION

We will store your data indefinitely until you request us to delete your data.

 

WHO DO I CONTACT?

If you have any questions about how we collect, handle, or share your data, you can contact 

Liz Planz, Liz@ProvidenceCattle.com, 727-459-3423

 

HOW CAN I DELETE MY DATA?

At any time you can contact us to request all of your personal information we have saved be deleted. To contact us please send an email to Liz Planz, Liz@ProvidenceCattle.com, 727-459-3423

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Terms and Conditions

Last updated: September 29, 2020

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Country refers to: Florida, United States

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Providence Cattle Company.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Promotions refer to contests, sweepstakes or other promotions offered through the Service.

Service refers to the Website.

Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.

Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information,

products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Providence Cattle Company, accessible from www.providencecattle.comwww.providencecattle.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods availability

Errors in the description or prices for Goods

Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

You will not have any right to cancel an Order for the supply of any of the following Goods:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online

payment methods.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Subscriptions

Subscription period

The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.

Subscription cancellations

You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

Billing

You shall provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.

Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees are non-refundable.

Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts

In order to access and use certain areas of the Sites or features of the Services (such as accessing product availability & pricing), you will need to register for a Providence Cattle Company account. When

You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. By creating a Providence Cattle Company account, you also consent to receive electronic communications from Providence Cattle Company via email or by posting notices to the Sites. These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of doing business with us. We may also send you marketing communications via email, including, but not limited to, newsletters, special offers, farm-updates and other news and information we think will enjoy. You may opt-out of receiving these promotional emails at any time by following the unsubscribe instructions provided therein.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited  

to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a “Commercial Item” as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: Liz@ProvidenceCattle.com

By visiting this page on our website: www.ProvidenceCattle.com

By phone number: 727-459-3423

By mail: PO Box 272326, Tampa, FL 33688